You may request a full refund within 72 hours of purchase, provided implementation and configuration work has not yet begun. After 72 hours, or once implementation has begun, all sales are final and non-refundable.
To request a refund within the eligible window, contact us as soon as possible at debra.burkhart@mylife-adventures.com or NA. Please include your name, the package purchased, and the date of purchase. Requests are timestamped from the moment your payment is received.
Because our packages involve dedicated configuration, setup, and specialist time, a purchase becomes final and non-refundable once either of the following occurs:
Once work is underway, the time and resources committed to your project cannot be recovered, so refunds are not available beyond the window above.
Standing behind our work matters to us. If a delivered component does not function as described, we will repair, reconfigure, or re-deliver that component at no additional cost so it works as intended. This commitment is a service and support promise — it is not a money-back guarantee and does not extend or reopen the 72-hour refund window.
Our packages provide business software and its configuration. We do not promise or guarantee any particular sales, revenue, traffic, or business outcome. Results depend on many factors outside our control, including how the tools are used.
For any questions about this policy, reach us at debra.burkhart@mylife-adventures.com or NA. Our mailing address is 7601 Darmstadt Rd, Evansville, IN 47710.